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Do we innovate as humanitarians or technicians?

We face a poignant choice in what, how and why we innovate. The quality of our collective lives is at stake.

I still remember the chair I was sitting in on July 21, 1969 when I watched astronaut Neil Armstrong’s first walk on the moon. I was thrilled and enthralled. But little did I know how much that moment would change the way we see our lives and our work today.

What motivates us to innovate?

What motivates us to innovate?

I was having a conversation with some colleagues in Bangalore and one of them mentioned that he believed service organizations were not innovative. They seem to develop their services and then stick with them. Whereas product companies are much more innovative.


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