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The BeThinkAct process is practical and can be applied across a small or large challenge with equal outcome. It is simple and effective and can be applied quickly and easily. It allows me to be nimble in my approach and yet ensures we don’t miss important steps along the way. Just as importantly, the user experience has always been positive. While they may not see it in beginning, it reveals itself along the way and by the end, it makes a lot of sense.
Director of IT and Innovation, Burgess Norton Manufacturing
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